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4.9
472 Reviews
2800 Woodward Avenue , Muscle Shoals, Alabama 35661
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Long-Lewis Ford Lincoln of Muscle Shoals
Muscle Shoals, AL
This rating includes all reviews, with more weight given to recent reviews.
4.9
472 Reviews
Call Dealership (256) 386-7800
4.9
472 Reviews
Write a review
View 7 Awards
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
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Workmanship
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Long-Lewis Ford Lincoln of Muscle Shoals Awards Awards
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472 Reviews of Long-Lewis Ford Lincoln of Muscle Shoals
June 06, 2024
SERVICE VISIT
Long-Lewis Ford is a cut above the rest! Fair, transparent, pricing. They do what they say will and can do. Service has been a delight as I drive over 40 miles to their facilities ilo of Fair, transparent, pricing. They do what they say will and can do. Service has been a delight as I drive over 40 miles to their facilities ilo of going to my local Ford dealer. As an example, local dealer quoted 30 days out to do a recall that was a reflash of the BCM. Long-Lewis got me an appt in 7 days. Got another recall, one to enhance the previous one, and they got me in less that 5 days. They have an awesome service department that is exceptional in their communications skills. They truly care about the customer!!Thanks so much for keeping me safe! More
by pesmith11428
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Dunn, Ed Blackburn, Gordon Frost, Don Ouellette
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Jun 07, 2024 -
Jun 07, 2024 -
Long-Lewis Ford Lincoln of Muscle Shoals responded
Thanks so much for taking the time to share with us about your experience, pesmith11428! We hope you'll come see us again! :)
Helpful 0
April 28, 2024
SALES VISIT - NEW
Up front pricing was a breath of fresh air. I contacted multiple dealerships requesting a total price and was unable to get that information without calling or filling out a credit application I contacted multiple dealerships requesting a total price and was unable to get that information without calling or filling out a credit application. Hoke gave me an out the door price within minutes of my request online. I was worried there would be surprises like documentary fees or other fees the other dealers tried to add but never had anything other than just the vehicle and state tax and title. All dealers should have this policy! Thank yo Hoke, Chris, and JD for making this the best buying experience I have ever had. More
by stewartholcombe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hoke Hampton, Chris Cantrell, JD Hull
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May 02, 2024 -
May 02, 2024 -
Long-Lewis Ford Lincoln of Muscle Shoals responded
Thanks so much for the five-star review! We hope you'll come see us again! :)
Helpful 0
April 22, 2024
SERVICE VISIT
Very much appreciate the professional people at LongLewis in Muscle Shoals. My car was picked up and returned to my home in a timely fashion. 1 1 LongLewis in Muscle Shoals. My car was picked up and returned to my home in a timely fashion. 1 1 More
by cfyoung1491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber, Mika
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Apr 22, 2024 -
Apr 22, 2024 -
Helpful 0
April 08, 2024
SERVICE VISIT
The service department was actually outstanding this time around from start to finishThanks for the service around from start to finishThanks for the service More
by metdaddy15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
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Apr 08, 2024 -
Apr 08, 2024 -
Long-Lewis Ford Lincoln of Muscle Shoals responded
Thank you so much for the 5 star review, metdaddy15!
Helpful 0
April 06, 2024
SALES VISIT - USED
Great dealership, I have purchased 3 vehicles from them, everyone was very helpful and friendly. My last purchased was a F150, thanks to Jon Duster for all your help, to make it a smooth transition. If you everyone was very helpful and friendly. My last purchased was a F150, thanks to Jon Duster for all your help, to make it a smooth transition. If you need a vehicle give Jon a call, you will be in good hands. More
by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Duster , Gordon Frost
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Apr 08, 2024 -
Apr 08, 2024 -
Long-Lewis Ford Lincoln of Muscle Shoals responded
Awesome review, Richard! :) Thanks so much for taking the time to share with us about your experience with Jon! We'll be sure to pass it along to him and the rest of our team. Come see us again! :)
Helpful 0
March 08, 2024
SERVICE VISIT
Any time I need service or have questions about my 2019 Lincoln MKZ, they are ready and eager to help. Plus they provide a rental car while in the shop. Also when I pick up my car it’s always cleaned ins Lincoln MKZ, they are ready and eager to help. Plus they provide a rental car while in the shop. Also when I pick up my car it’s always cleaned inside and out. More
by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, finance
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Mar 12, 2024 -
Mar 12, 2024 -
Long-Lewis Ford Lincoln of Muscle Shoals responded
Awesome review, Susan! Thanks so much for the kind review. We hope you'll come see us again! :)
Helpful 0
February 26, 2024
SALES VISIT - NEW
Samuel Vinson was amazing to work with and made us feel like we were the priority more than the sale. We got an amazing F150 truck at a great interest rate and worked through the finance part with ease! #F like we were the priority more than the sale. We got an amazing F150 truck at a great interest rate and worked through the finance part with ease! #FordisKing More
by Leann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Vinson
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Feb 28, 2024 -
Feb 28, 2024 -
Long-Lewis Ford Lincoln of Muscle Shoals responded
What an awesome review, Leann! We're so pleased to hear that Samuel was able to help you find exactly what you were looking for! Come see us again! :)
Helpful 0
February 09, 2024
SERVICE VISIT
I always carry all my vehicles to Long Lewis in Florence, Alabama for all scheduled services, that's a given. Daniel & Brittany are such professionals who ALWAYS go above and beyond ALL expectations.Not Alabama for all scheduled services, that's a given. Daniel & Brittany are such professionals who ALWAYS go above and beyond ALL expectations.Not only for all scheduled services, but if asked, for excellent recommendations.Once I inquired if they could recommend a business to have my new Ford Ranger & Lincoln Navigator Reserve L, which I purchased from Long Lewis in Muscle Shoals, Ceramic Coated. They researched it for me, wow!! I am extremely pleased with the lifetime ceramic coating as well.This is why I always want both of those vehicles detailed by hand and not run through a tunnel. They are fast and when finished they honestly look better than the day I drove them off the showroom floor.However, these are the two vehicles I bought from Long Lewis, I also carry an older vehicle which has been kept in excellent condition, for it's age, which is no longer manufactured, my 2007 Hummer. I carry it to Long Lewis in the Shoals for all services and detailing because they are the best. More
by scott051189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle | Brittany
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Feb 09, 2024 -
Feb 09, 2024 -
Long-Lewis Ford Lincoln of Muscle Shoals responded
Thank you SO much for the 5 star review, scott051189! We hope you'll come see us again when we can assist next time. :)
Helpful 0
November 05, 2023
SERVICE VISIT
They have provided excellent service for my Lincoln. Pick up and delivery is very convenient for me. Pick up and delivery is very convenient for me. More
by Hildajoslin1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Hartnell
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Nov 07, 2023 -
Nov 07, 2023 -
Long-Lewis Ford Lincoln of Muscle Shoals responded
Thanks so much for the 5 star review, Hildajoslin1958! We hope to see you in again! :)
Helpful 0
October 07, 2023
SERVICE VISIT
Every one is very nice and helpful. We are very happy with our VW thanks to everyone. We are very happy with our VW thanks to everyone. More
by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Blackburn, Gordon Frost, Don Ouellette, Amy Lovelace
Report | Print
Oct 10, 2023 -
Oct 10, 2023 -
Long-Lewis Ford Lincoln of Muscle Shoals responded
Thanks so much for the five-star review, Robert! :)
Helpful 0
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